Samadeeq ยท CRM

Talk to every customer, in one calm inbox.

Samadeeq is a modern customer messaging platform โ€” drop in a web widget, ship our React Native SDK, and support your customers everywhere with reports you'll actually read.

samadeeq.io / inbox
Salaam โ€” my order #2148 hasn't shipped yet ๐Ÿ™
Hi Amina! Just dispatched today โ€” tracking on the way.
Mahadsanid ๐Ÿ’›
Reply as HodanLive

Web widget

One line of JS โ€” embed live chat on any site in minutes.

React Native SDK

Native in-app messaging for iOS and Android.

Reports that matter

Response times, CSAT, volume, agent load โ€” all in one place.

Platform

Everything support, in one workspace.

Unified inbox

Web chat, in-app, email โ€” every conversation lands in one tidy queue.

Customer profiles

Full history, attributes, and events for every contact you talk to.

AI assist

Draft replies, summarise threads, and suggest next steps in Somali & English.

Automations

Route, tag, and resolve conversations with simple if-this-then-that rules.

Live dashboards

Track first-response, resolution time and CSAT in real time.

Multi-channel

Web, mobile SDK, and soon WhatsApp & Instagram in the same thread.

Integrations

Drop in once. Talk to customers anywhere.

Embed our web widget on your marketing site, ship the React Native SDK inside your app, and let your team reply from a single Samadeeq inbox.

  • Drop-in <script> tag โ€” works with any stack.
  • @samadeeq/react-native for iOS & Android.
  • REST + webhooks for everything else.
Web widget
<script src="https://cdn.samadeeq.io/w.js"
  data-app="acme_co"
  defer></script>
React Native SDK
import { Samadeeq } from '@samadeeq/react-native';

Samadeeq.init({ appId: 'acme_co' });
Samadeeq.identify(user.id, { name: user.name });
Reports

Run support like a business, not a guess.

Tons of pre-built reports โ€” response time, resolution rate, CSAT, agent workload, channel mix, customer cohorts โ€” exportable to CSV or your warehouse.

First response
1m 42s
-23% WoW
CSAT
94%
+3 pts
Resolved
1,284
this week
Active chats
37
right now

Start supporting customers in under 5 minutes.

Free for your first 100 conversations. No card required.